People Operations Specialist

Job Description The People Operations Specialist plays a key role in delivering efficient and effective people support across Aramark at Croke Park. This role is responsible for recruitment, workforce planning and fulfilment, compliance, payroll administration, colleague engagement, and HR operations support. Working closely with operational managers, workforce planners, HR Shared Services, Learning & Development, and the People Operations Manager, the successful candidate will act as a trusted advisor and help deliver an excellent colleague experience throughout the employee lifecycle. This role requires a highly organised individual with strong communication, administration, and systems skills, capable of managing multiple priorities in a fast-paced and dynamic environment. Key Responsibilities Workforce Planning & Fulfilment • Support workforce scheduling and deployment across all operational departments. • Monitor staffing levels and escalate workforce gaps where required. • Assist with workforce contingency planning to ensure operational coverage during peak periods and major events. • Maintain accurate workforce records and management systems. Recruitment & Resourcing • Manage end-to-end recruitment activities across all roles. • Screen applications, coordinate interviews, and support hiring managers throughout the hiring process. • Build and maintain talent pipelines to meet ongoing workforce needs. • Support recruitment campaigns and attend recruitment events. • Deliver a positive candidate experience throughout the recruitment journey. Compliance & Employee Lifecycle • Ensure all pre-employment documentation and Right to Work requirements are completed before employment commences. • Maintain accurate employee records in partnership with HR Shared Services. • Support onboarding and offboarding activities in line with company procedures. • Conduct compliance audits and ensure all regulatory requirements are met. • Monitor adherence to underage working regulations and escalate any concerns. Match Day & Event Operations • Support workforce operations for match-day and non-match-day events. • Act as a key point of contact for workforce-related queries. • Coordinate workforce communications, accreditation, and access requirements. • Resolve workforce issues relating to attendance, availability, and payroll. Payroll & Administration • Prepare and validate payroll data, ensuring accuracy of hours worked and employee records. • Maintain high standards of administration and record keeping. • Support payroll query resolution and workforce reporting. Stakeholder Support • Build strong relationships with department heads and operational managers. • Provide guidance on recruitment, workforce planning, compliance, and people processes. • Act as a first point of contact for workforce-related enquiries. • Promote best-practice people processes across all departments. Reporting & Continuous Improvement • Maintain HR, recruitment, and workforce management systems. • Produce regular reports on recruitment, workforce fulfilment, compliance, attendance, and labour costs. • Support workforce analysis and performance reporting. • Contribute to engagement initiatives and continuous improvement projects. • Maintain up-to-date knowledge of employment legislation and best practice. Qualifications Qualifications & Experience Essential • Experience in People Operations, Recruitment, Workforce Planning/Fulfilment, Payroll, or a related field. …