Communications Manager - BA Americas

Job Description HOW YOU WILL MAKE AN IMPACT SG 11/12 The Communications Manager, BA Americas is responsible for leading strategic and operational internal communications across Tires the Americas, with a strong focus on Fort Mill as the Americas headquarters. This role requires a proactive, self-directed communications professional who can translate business priorities into clear, timely, measurable, and engaging communication strategies for employees, leaders, and regional stakeholders. Key Responsibilities • Lead, develop and execute strategic internal communications for the Americas region, applying strong storytelling across multiple channels. • Drive proactive planning and execution by building and maintaining communication plans (including crisis), project trackers, and timelines, anticipating needs, risks and dependencies among stakeholders. • Serve as a trusted communications advisor to leaders and stakeholders, helping to shape their communications strategy by engaging with them regularly. • Own major employee teams, projects, events and leadership moments, including the US Corporate Social Responsibility team, All Employee Meetings and other regional leadership events. • Apply measurement, insights, and continuous improvement throughout all tasks and projects by establishing KPIs and connecting communications activities to measurable outcomes • Support regional and global alignment and ensure communications needs are met in both directions. • Manage agencies, vendors, and content partners as needed Qualifications WHAT YOU BRING TO THE ROLE • Bachelors Degree in Business, Communications, Marketing or related discipline. • 5+ years of Communications experience • Strong internal communications, corporate communications, or employee engagement experience. • Ability to think strategically while also executing detailed communications plans. • High level of ownership, accountability, follow-through, and independent judgment. • Strong project management skills, including the ability to manage timelines, dependencies, stakeholders, and competing priorities. • Proactive planning mindset with the ability to anticipate needs and risks. • Strong writing, editing, storytelling, presentation, and message-development skills. • Ability to advise and influence leaders and stakeholders with confidence. • Strong attention to detail and commitment to producing polished, accurate work. • Comfort working with ambiguity and moving projects forward without having every answer upfront. • Strong problem-solving skills and resourcefulness. • Ability to use data, feedback, and KPIs to evaluate communication effectiveness. • Curiosity and adaptability with communications tools, digital platforms, templates, analytics, and emerging technologies. • Ability to work across functions, regions, and cultures while maintaining message consistency and audience relevance. • Continental is able to provide relocation assistance for this opportunity. • Legal authorization to work in the US is required. Continental is able to provide visa sponsorship for current internal candidates only. ADDITIONAL WAYS TO STAND OUT • 7+ years related professional experience • Graphic design proficiency Additional Information THE PERKS • Immediate Benefits • Robust Total Rewards Package • Paid Time Off • Volunteer Time Off • Tuition Assistance • Employee Discounts, including tire discounts • Competitive Bonus Programs • Employes 401k Match …