عن الوظيفة
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
The EPDM Global/Regional Account Manager is responsible for managing and growing strategic NORDEL customer relationships while developing new growth opportunities across the broader P&SP portfolio.
The role will combine global account management with business development responsibilities, including driving growth of HPC products such as FUSABOND™ and BYNEL™, expanding selected POP (HMA) applications, and exploring new markets and applications for 3DL and other differentiated solutions.
The position is expected to move beyond maintaining the existing business by actively identifying new opportunities, building a healthy opportunity pipeline, validating attractive growth spaces, and converting opportunities into sustainable commercial business.
Responsibilities / Duties
• Serve as the global commercial focal point for assigned strategic NORDEL customers.
• Develop and execute account strategies that support profitable, sustainable growth.
• Build strong relationships across customer organizations and coordinate Dow resources across regions and functions.
• Understand customers’ strategic priorities, technology direction, competitive environment, and future material requirements.
• Protect and grow the existing NORDEL business while identifying new applications and share-growth opportunities.
• Coordinate commercial, technical, supply, and pricing discussions for key global accounts.
• Drive growth of the HPC portfolio, with primary focus on FUSABOND and BYNEL.
• Identify new customers, applications, and market segments where Dow’s differentiated product capabilities can create customer value.
• Actively manage opportunities through the full sales process, from identification and qualification through commercialization.
Required Qualifications
• Bachelor’s degree or higher, with business-level fluency in English and strong written and verbal communication skills.
• Minimum 10 years of experience in technical, sales, marketing, business development, or other commercial-related roles.
• Knowledge of the automotive industry and/or experience with elastomer products is highly preferred.
• Strong commercial mindset with demonstrated ability to identify customer needs, develop new business opportunities, and drive opportunities toward commercialization.
• Ability to work effectively across global and regional teams, coordinating with Sales, Marketing, TS&D, and other key stakeholders.
• Strong growth mindset and ambition to pursue the 2X business growth target by 2030, with a willingness to challenge the status quo, explore new markets, and build new opportunities beyond the existing business.
Customer Manager 一部参考訳
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