Design Manager - Mercari Marketplace

JD in Japanese follows. 英文の後に和文JDをご覧いただけます。 　 Design Manager - Mercari Marketplace • Employment Status:　Full-time • Work Hours: Full Flextime (no core time) • Office: Roppongi For more details, see the Overview of Our Positions section on our Careers site. 　 About Mercari Circulate all forms of value to unleash the potential in all people "What can I do to help society thrive with the finite resources we have?" The Mercari marketplace app was born in 2013 out of this thought by our founder Shintaro Yamada as he traveled the world. We believe that by circulating all forms of value, not just physical things and money, we can create opportunities for anyone to realize their dreams and contribute to society and the people around them. Mercari aims to use technology to connect people all over the world and create a world where anyone can unleash their potential. For more information about Mercari Group’s mission, see Mercari’s Culture Doc 　 Organization/Team Mission In the Marketplace Design Team, we design intuitive, trustworthy experiences end to end for users in Japan. We partner closely with Product, Engineering, and Research to explore new problem spaces, define experience direction, and raise the bar for craft, consistency, and innovation across the marketplace. As our scope continues to widen, the team is growing with it, and we are now at the stage of expanding the design organization itself. As our scope continues to widen, we are expanding the design organization and shaping how it works. See here for more information about our mission and values. 　 Work Responsibilities • Lead end-to-end design hands-on in key areas, while holding overall accountability for experience quality across your scope • Define the experience direction and design quality bar across the Marketplace, and continuously improve them by building out patterns and critique processes with the design system team • Decide what to prioritize among ambiguous business and user problems, and steer the team toward a clear experience strategy • Shape team composition and designer assignments, and take responsibility for overall team performance and health • Lead designer hiring and design the onboarding experience, and support each member's growth and career development through feedback and performance reviews • Partner closely with Product Managers, Engineering Managers, and UX Researchers to shape product direction and influence the roadmap • Identify problems and opportunities beyond your immediate scope, and proactively propose new ideas, concepts, and improvements 　 Unique Challenges • Owning experience quality across buyer and seller journeys in a marketplace used by tens of millions and expanding globally. • Deciding who takes on which unexplored product areas, and leading the team into high ambiguity with few precedents. • Building the systems that let the team balance speed, experimentation, and innovation with a high bar for craft, trust, and usability. • Shaping how a growing design organization works, from team composition and hiring to growth and process, while continuing to lead design yourself. • Building a team that designs for the Japanese market with strong attention to cultural nuance, trust, and clarity. • Raising the team's AI fluency from very different starting points, without lowering the bar for craft. 　 　 Qualifications • Required Experience/Skills • 2+ years of design management experience. …