Head of IT, University Partnerships Australasia

Job Description Reporting to the Chief Operating Officer (UPA), the Head of IT provides strategic technology leadership across UPA, with accountability for technology strategy, governance, transformation, operational performance and the effective application of technology to improve divisional outcomes. The role partners with UPA Leadership and all UPA Business Units (Colleges) to shape and deliver change across People, Process and Systems, and represents UPA priorities within Group technology strategy and delivery. The position has oversight for: • Managing the operational and support activities of all Business Units; • Defining and executing the UPA IT strategy to support and enhance the UPA Business strategy; • Owning divisional technology governance, priorities and decision rights; • Driving the future IT roadmap and organisational structure across the Division and Business Units; • Leading technology-enabled business transformation, operating model improvement and process standardisation across UPA; • Influencing Group technology strategy, development priorities and roadmaps across Technology and Business leaders; • Owning divisional technology risk, executive assurance and appropriate technology controls; • Leading divisional architecture, platform rationalisation, automation and considered adoption of emerging technologies including Artificial Intelligence; • Building long-term strategic relationships with senior stakeholders across company; • Supporting compliance and regulatory activities, strengthening data-driven decision making, and developing the wider UPA IT team. Key to the success of this role is the ability to build and improve relationships, lead through change and manage complex stakeholders both internal and external to the Division and Navitas. The role extends beyond traditional IT leadership, combining business partnering with clear accountability for technology governance, transformation and operational outcomes that support growth and strategic change. Key Relationships Internal i. EGM Technology and Systems - Navitas Group iii. Navitas Executive Leadership Team iv. Group IT Management, Development and Execution Teams v. UPA - GM Marketing & Sales vi. UPA - EGMs and CDPs viii. Other Navitas Divisions - Heads of IT External i. Various Vendors and Consultants ii. Delivery Partners - Australasia, Sri Lanka, Dubai, Indonesia, Singapore and new emerging markets iii. External stakeholders e.g. DESE, TCSI reporting frameworks Responsibilities and Duties: • Provide strategic technology leadership within UPA leadership forums, covering operational performance, transformation, risk and strategic priorities. • Lead the UPA IT team to deliver a customer-centred approach and high levels of IT support to colleges and business units. • Build effective strategic partnerships with senior stakeholders across the Division and Group. • Develop and implement the UPA IT Corporate Plan (5 years), aligned to UPA business strategy and Group technology direction. • Own divisional technology governance, priorities and decision rights, establishing clear accountabilities, standards and escalation pathways across UPA. • Lead technology-enabled business transformation across UPA, identifying opportunities to improve scalability, consistency, efficiency and organisational performance. • Shape and evolve cross-functional operating models, working across technology, people and process to improve how services are designed and delivered. …