Program Manager (IT)

The Opportunity Join Adobe as a Business Change Manager (IT) in Seattle, WA, where you'll bridge technology delivery and business adoption. This role is crucial to ensuring our world-class solutions are seamlessly coordinated into daily operations, driving outstanding business value and flawless execution. What you'll Do • Develop change strategies and roadmaps aligned with business objectives. • Conduct customer analyses and deliver change impact assessments. • Build relationships with executive sponsors and business leaders. • Build coordinated communications strategies to foster awareness and adoption of tools, process and policy. • Partner with Line of Business leaders, Field Readiness & Enablement teams and Product Managers to define adoption and enablement strategies. • Measure readiness and adoption, reinforcing new behaviors and new ways of working to ensure changes "stick." • Drive AI adoption efforts to support business outcomes. What you need to succeed • Equivalent experience of 10 years in guiding business transformations is considered a qualification. • Proven track record in applying structured approaches passionate about guiding and supporting organizational transitions like Prosci ADKAR. • Ability to mentor leaders and facilitate leader engagement. • Outstanding communication skills and critical thinking. • Experience in developing role-based learning experiences. • Preferred qualifications: AI tools familiarity and expertise with sales and marketing systems of record implementation and end to end understanding of IT process transformation. About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com. AI Use Guidelines for Interviews: …