Quality Control Engineer
Intercom EnterprisesSoftware · Quality Assurance & Testing › Quality Engineer
Full TimeOnsite0+ yrs
Cairo, Egypt
About the role
Main Job Responsibilities:
• Design and execute test cases based on business and user requirements.
• Perform manual testing to verify software functionality and quality.
• Identify, document, and track software defects throughout the defect lifecycle.
• Report defects clearly and work closely with the development team to support resolution.
• Perform different testing activities as required, including functional, regression, and integration testing.
• Conduct basic API testing and validate web services.
• Perform basic database testing using SQL.
• Support test automation activities and work with automation tools such as Selenium or Playwright.
• Utilize AI tools to support testing activities and improve testing efficiency.
• Participate in cross-testing activities and support team members when needed.
• Participate in Agile ceremonies, project documentation, demos, and UAT activities as required.
• Stay up-to-date with new testing tools, techniques, and best practices.
• Support the team in maintaining a high level of software quality.
• Collaborate with team members to identify potential quality risks and ensure they are properly communicated.
Job Qualifications:
Education and Experience:
• Bachelor’s degree in Computer Science, Engineering, or relevant faculties.
• 6 months to 1 year of experience in Software Quality Control / Testing.
Technical Qualifications:
• Good understanding of software testing fundamentals and concepts.
• Good understanding of test design techniques and the defect lifecycle.
• Experience in writing and executing test cases.
• Ability to identify, document, and report software defects clearly.
• Basic knowledge of API testing.
• Basic knowledge of SQL and database testing.
• Basic knowledge of test automation.
• Familiarity with automation tools such as Playwright or Selenium .
• Familiarity with AI tools and their use in supporting testing activities.
• Familiarity with Agile practices.
• Familiarity with defect tracking tools such as Azure DevOps or Jira is a plus.
• ISTQB Foundation Level certification is preferred.
Non-Technical Qualifications:
• Very good communication and teamwork skills.
• Strong analytical and problem-solving skills.
• High attention to quality and detail.
• Strong willingness to learn and develop new skills.
• Ability to quickly adapt to new tools and technologies.
• Good time management and organizational skills.
• Ability to work effectively within a team and collaborate with different stakeholders.